Rates by destination
Arrives in
Cost
Free from
Drag to spin
  • United Kingdom: 4–7 days, £3.99, Free from £50
  • Europe: 4–9 days, €4.99, Free from €60
  • United States: 6–9 days, $4.99, Free from $70
  • Canada: 6–9 days, C$5.99, Free from C$100
  • Australia & New Zealand: 4–9 days, A$6.99 / NZ$7.99, Free from A$100 / NZ$120
  • Rest of world: 6–9 days, £5.99, Free from £70
Tracking your order

Watch it the whole way.

The moment your order leaves us, a live tracking link lands in your inbox. Open it whenever you like and it shows exactly where things are.

Sending abroad? It may go quiet for a few days while customs does its work. That’s normal, and it picks up on its own. Quiet for more than a week? Tell us and we’ll chase it.

Live
Order SH·4192
Our warehouse → Sydney
14:02
Out for deliverySydney, AU
06:41
Arrived at delivery depotSydney, AU
22:15
Cleared customsSydney, AU
09:30
Left our warehouseDispatched
08:12
Order packedOur warehouse
The journey

From our shelf to your floor.

Here’s exactly what lands on your phone, from the moment you order to the moment it’s home.

01 · The moment you order
Order confirmed
Your confirmation lands in your inbox straight away, with everything you ordered.
02 · Within 1–2 working days
Packed and on its way
Packed at our warehouse and handed to the courier. Your tracking link follows.
03 · In transit
Tracked the whole way
Watch it move, live. Sending abroad? It can go quiet in customs for a few days. That’s normal.
04 · 4–7 days in the UK
Home
Your courier brings it the last stretch, and we let you know the moment it lands.
Mono Stripe Rug — rolled side view
Why us

Big style.
Small business.

We’re a small, independent team, so every order matters to us. Three things we never cut corners on:

1–2working days
Out the door, fast.Packed at our warehouse and handed to the courier within 1–2 working days of your order.
100%of orders tracked
Tracked, every time.Every order, every country. Your link updates itself from our door to yours.
4.85out of 5
Loved in real homes.From more than 2,000 reviews by people who’ve lived with what we sell.
Delivery questions

Asked frequently.

How fast will it get to me?

UK orders arrive 4–7 days after they leave us. Europe, Australia and New Zealand take 4–9 days, and the US, Canada and everywhere else 6–9. Every order leaves within 1–2 working days.

Is delivery really free?

Over your region’s threshold, yes: £50 in the UK. It comes off automatically at checkout, no code needed.

Will I pay anything on arrival?

Not in the UK. Elsewhere, your local customs office may occasionally add an import charge when it arrives.

Can I track my order?

Every order, every destination. A live link lands in your inbox the moment it leaves us and updates itself right up to your door.

My tracking has gone quiet. Should I worry?

Usually not. International parcels often pause in customs for a few days, then pick up again. If it’s been quiet for more than a week, tell us and we’ll chase it.

What if something isn’t right?

Tell us and we’ll sort it. Returns are handled by our own team, and we’d rather fix a problem than lose you over one.

Shipping & Delivery16%
Still stuck?

There’s a human on the other end.

Usually answering within a few hours.

Talk to us