Shipping Delays

Shipping Update (Feb 12 to Feb 22)

We’re experiencing temporary shipping delays from Wednesday, Feb 12 through Sunday, Feb 22.

What this means for you

Orders placed between Feb 12 and Feb 22 may dispatch later than usual.
Some orders placed in this window may not ship until after Feb 22.
You’ll still get tracking the moment your parcel leaves our warehouse.

Dispatch timing

Typical dispatch: 1 to 2 working days.
During this period: allow up to 7 working days for dispatch.
In some cases, dispatch may happen after Feb 22 as we clear the backlog.

Delivery timing after dispatch stays the same. The delay is before your order ships.

Who’s affected

This applies to most orders placed on sickhaus.com between Feb 12 and Feb 22.
If your order includes multiple items, they may ship separately.

Need it by a specific date?

Email support@sickhaus.com with:
Your order number
Your required delivery date
Your postcode

We’ll confirm what’s realistic. If needed, we can help you switch to an alternative item that ships sooner.

Already placed an order?

No action needed.
Watch for your tracking email.
If you haven’t received tracking 7 working days after ordering, contact support and we’ll check it fast.

Thanks for your patience

We’re working through a higher-than-usual order volume and packing every order with care.