Good to know
Before you order.
Clear answers to help you choose confidently before placing your order.
14mm pileComfort without excessive bulk
1400g/m²A supportive everyday weight
High-low textureRaised and lowered pile areas
Jute backingStrong natural-fibre base
Six sizesIncludes an 80 × 300cm runner
Underfloor heatingCompatible with heated floors
Sand Tile Rug · Product notesEverything worth checking before it arrives.
Product-specific answers, delivery and returns in one place.
Which sizes are available?+
What type of pile does it have?+
Can I use it with underfloor heating?+
How should I care for it?+
When should my order arrive?+
Orders are usually processed in 1–2 working days. The estimated arrival shown near Add to cart uses the earliest confident delivery window for your location. Tracking is sent after dispatch.
Can I return it?+
Yes. You can request a return within 60 days of delivery, provided the item is unused and returned with its original packaging.