Ivy Smart Planter

Tuya Smart Ivy Planter - Your Plant's Best Companion 🌱

Meet Ivy: The Intelligent Planter
Transform your plant care routine into an enjoyable experience with the Tuya Smart Ivy Planter. Equipped with AI-driven technology and 7 advanced sensors, Ivy isn't just a planter; it's a smart companion that ensures your plants thrive while bringing a touch of personality to your space.

Why Choose Ivy?

• Smart Expression Reminder: Ivy displays over 49 unique expressions that provide real-time feedback on your plant's needs, from watering to sunlight exposure. 🌞💧
• Advanced Sensor Technology: Seven built-in sensors monitor moisture, light, temperature, and humidity levels, offering tailored care suggestions right through the connected app.
• Interactive Companion: With 5 interactive gestures, Ivy becomes a delightful part of your home, responding to your touch with fun animations and expressions that mimic the care and attention you give to your plant. 🌿

Effortless Care with Tuya Smart App
Stay connected to your plants even when you're away. The Tuya Smart app offers real-time notifications on your plant's health, ensuring you're always in the know. Need to add water? Ivy will let you know! 🌱

Sleek Design to Complement Any Space
Ivy's minimalistic and versatile design, available in various soothing colors, fits seamlessly into any decor, from your office desk to your bedside table. Whether you prefer the playful vibe of yellow or the calming presence of green, Ivy is designed to enhance any environment.

What's in the Box?

• Ivy Smart Planter 🌱
• Surface Pebbles (2 packs)
• USB Type-C Charging Cable
• Inner Pot
• Measuring Cup
• User Manual

Not Just a Planter, But a Pet!
Ivy brings a new dimension to plant care, acting like a small pet that communicates with you. Its rich array of expressions and reactions to different care gestures make it more than just a plant holder—it’s an engaging companion that brightens your day. 😊

More Features

• One-Click Feature Switch: Easily toggle between different monitoring metrics like water levels, humidity, and temperature with just a touch.
• Cute Pet Vibes: Ivy’s expressions make it feel like a tiny, animated friend in your home.
• Customizable Settings: Adjust Ivy’s animation and display settings to match your mood or home decor.

Reminder: Please note, plants are not included with the Ivy Smart Planter. You'll need to purchase them locally. 🌿

Upgrade your plant care game with Ivy and enjoy the perfect blend of technology and nature! 🌸

 

Upon placing an order, you will receive an order confirmation email - once your order has shipped you will receive a separate shipping confirmation email with a tracking link. 

Tracking Your Order

Please continue to check your parcel's location via the tracking link provided in your email, although this may not update for a day or two until the package gets to the destination. This will give you the most up to date information – unfortunately, in this instance, our customer services team will not have access to anything that differs to the tracking details.

If you have not received your shipping or order confirmation email, please check to ensure it has not been sent to your spam inbox before contacting us. 

Please note: that the indicated time frames represent the overall average delivery time. Please understand that some orders might arrive either earlier or later than the shown delivery timeframe.

Payment, Tax & VAT

All product prices shown on the website are inclusive of any applicable UK VAT. This means that the total price you pay for the product is always the same, regardless of whether or not UK VAT is chargeable on our sale of the product.

Customers may be contacted by our courier for additional customs information.

For those customers wishing to claim back VAT on orders outside of the EU, unfortunately we do not refund any VAT requests.

Order Delivered But Not Received 

For any packages marked as delivered but was not received, please check with friends and neighbors if they picked up the package instead. Please also check with the shipping company or delivery person for location of the package.

We are unable to cover or replace packages that were marked as delivered by the courier. All of our customers reported that they ended up finding their package.

Order Cancellation Policy

We understand that circumstances may change, and you may need to cancel your order. Here is our policy regarding order cancellations:

• Cancellation Requests: If you wish to cancel your order, we will do our best to accommodate your request before the order has been shipped.

• Cancellation Processing: We cannot guarantee that all cancellation requests can be processed, as our warehouse team may start preparing and packing your order immediately after it is placed. However, we will make every effort to stop the shipment if possible.

• Customer Responsibility: It is the customer's responsibility to ensure that they are completely satisfied with their order before confirming it. Once an order is confirmed, payment will be processed, and the order will be prepared for shipment.

Please keep in mind the following:

• Quick Action: If you wish to cancel an order, please contact our customer service team as soon as possible via our Live Chat Service. The sooner we receive your cancellation request, the better chance we have of stopping the shipment.

• Confirmation Email: Upon placing an order, you will receive an order confirmation email. Review this email carefully to ensure all details are accurate before the order is processed.

• Refund Process: If your cancellation request is successfully processed before shipment, we will refund the full amount to your original payment method. Please allow some time for the refund to reflect in your account.

While we strive to provide exceptional customer service, we appreciate your understanding that cancellations may not always be possible once the order has been prepared for shipping. We encourage you to contact us promptly if you have any concerns or need assistance with your order.